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Let’s see if we can help you with the answer directly
Have questions? You might find the answers here. If you can’t find what you’re looking for, feel free to contact us at info@prideeurope.nl. For inquiries about warranty, service, delivery times, item numbers, or spare parts, please reach out directly to your dealer.
How do I dispose of my batteries?
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and contact your local waste disposal agency or authorized provider for instructions on disposal and battery recycling, which is our recommended course of action.
What is a freewheel lever and how do I use it?
When engaged, freewheel levers allow your mobility device to be pushed. Your power chair is equipped with two manual freewheel levers, labeled either locked or unlocked.
Whenever you need or want someone to push your device for short distances, it can put into freewheel mode by having a person push the levers into the unlocked position:
- Have the person who will push the chair to pull up firmly on the manualfreewheel levers to disable the drive system and the brake system.
- He or she may push your power chair.
- Once done pushing the chair, the person should push down firmly on the manual freewheel levers to the locked position, to reengage the drive system and the brake system.
Can I use my equipment in the rain/snow/water?
Direct or prolonged exposure to water or dampness could cause your product to malfunction electronically and mechanically. Water can cause electrical components to corrode and the unit’s frame to rust. Also, if your product is exposed to these conditions, it may affect the status of your product’s warranty. Your power chair should be examined periodically for signs of corrosion caused by water exposure, bodily fluid exposure, or incontinence. Damaged components should be replaced or treated immediately.
If your power chair comes into contact with water:
- Dry your device as thoroughly as possible with a towel.
- Allow the product to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
- Check the joystick operation and the brakes before using your device again
- If any inconsistencies are found, take your product to your authorized Quantum provider
Mobility devices that are frequently exposed to sources of liquid, such as incontinence, should be inspected often for corrosion, and electronic components may need to be replaced frequently. If your product is exposed to these conditions, it may affect the status of your product’s warranty.
Am I covered under warranty if I’m not the original owner of the product?
Warranties for Quantum products only apply to the original owner of the product and are not transferrable.
Explore our product range
Ride with freedom
Power Chairs
When it comes to complex rehab mobility, Quantum power chairs are in a class of their own. With a variety of models designed to meet different needs, there is a Quantum chair for every user. From the ultra-narrow Edge 3 Stretto for tight spaces to the versatile 4Front 2 and Q6 Edge 2.0, you are sure to find the perfect chair to enhance comfort, independence, and daily functionality.
Customize your ride
Accessories
Quantum’s wide range of accessories ensures that your power chair fits your lifestyle perfectly. From advanced seating and positioning systems to practical items like fender lights, backup cameras, and Bluetooth connectivity, every accessory is designed to enhance your mobility experience.
Get up in ease
Power lift recliner
If you’re searching for a power lift recliner that is the ultimate in style and performance, look no further than Pride Power Lift Recliners. Our power lift recliners are designed to be a functional and fashionable part of your home décor. Each lift recliner is built for quality and reliability, so you can enjoy it worry-free for many years to come.
