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Have questions? You might find the answers here. If you can’t find what you’re looking for, feel free to contact us at
Where can I find my serial number?
The serial number for your power chair begins with the letter J and is found on the back of the base of your power chair. Remove the rear shroud and look for a white barcode sticker on the back of the base.
If you have iLevel power adjustable seat height, you can also look for the seating system serial number, which is found by looking up directly under the seat pan. This number begins with a Y and is 14 digits long. You may also find your serial number written on the inside cover of your product’s owner’s manual.
How do I get service for my product?
If your power chair needs service or repairs, contact your authorized Quantum provider.
How do I dispose of my batteries?
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and contact your local waste disposal agency or authorized provider for instructions on disposal and battery recycling, which is our recommended course of action.
How do I get parts?
If you need replacement parts, new tires or new batteries, contact your authorized Quantum provider. They will order the parts for you and install them on your power chair.
Explore our product range
Ride with freedom
Power Chairs
When it comes to complex rehab mobility, Quantum power chairs are in a class of their own. With a variety of models designed to meet different needs, there is a Quantum chair for every user. From the ultra-narrow Edge 3 Stretto for tight spaces to the versatile 4Front 2 and Q6 Edge 2.0, you are sure to find the perfect chair to enhance comfort, independence, and daily functionality.
Customise your ride
Accessories
Quantum’s wide range of accessories ensures that your power chair fits your lifestyle perfectly. From advanced seating and positioning systems to practical items like fender lights, backup cameras, and Bluetooth connectivity, every accessory is designed to enhance your mobility experience.
Get up in ease
Power lift recliner
If you’re searching for a power lift recliner that is the ultimate in style and performance, look no further than Pride Power Lift Recliners. Our power lift recliners are designed to be a functional and fashionable part of your home décor. Each lift recliner is built for quality and reliability, so you can enjoy it worry-free for many years to come.
